About Us

The Optii Story

Founded by hospitality professionals in 2006, Optii Solutions recognized the need for an improved approach to housekeeping – particularly where our clients are located in countries where labor is expensive or scarce.

Our solutions represent the first innovation in housekeeping in decades. Our clients helped us to shape our applications, and they continue to be involved in the design and refinement of our solutions.

Now, our portfolio includes Shangri-La, Ritz-Carlton, Las Vegas Sands, the InterContinental Hotel Group and our technology plays a key role in our clients’ operations around the world.

Headquartered in Austin, Texas, Optii Solutions hosts offices across the U.S., Australia and Asia.

Optii’s Core Values

"By adopting our customers’ goals, and challenging the status quo we set the new standard of hotel operations"

  • Community: We are all in this together and work hard each day to deliver on our promises to customers. For this we are rewarded and we are able to provide for our families. When times are good we celebrate but when in need, we all come together to support one another.
  • Humility: We are committed to our customers, team members and partners to always deliver on our promises, regardless of recognition. We believe putting our customers’ goals in front of ours will drive the outcomes we desire. We will hold each other to higher standards and drive towards uncompromising team results.
  • Progress: We believe mistakes can happen when you try to improve upon something. That behavior is not only acceptable it is encouraged. We will always push to be better than we were yesterday but will learn to fail fast and adapt to change.
  • Fun: Work can be tiring but it is all worth it when we can celebrate our achievements, both professionally and personally. We believe it is important to not take ourselves too seriously and always try to smile. Being happy is rad!
  • Adaptability: We accept that we are not always in control of our surroundings and change is inevitable. We strive to understand and learn but will adapt our approach to achieve our goals. We won’t let adversity get in our way and we will overcome.

Meet The Optii Team

Headquartered in Austin, Texas, Optii Solutions is proud
to host offices across the U.S., Australia and Asia.