Oct 27, 2016
LAS VEGAS -- Marking a key milestone as OPTii’s first major client in the Philippines, a relatively low-wage country by international pay-scale standards, the Okada Manila Resort in Manila has selected the OPTii Keeper solution to manage all its housekeeping operations.
Offering a combination of 1,000 rooms, deluxe suites, and luxury villas, Okada Manila Resort places an uncompromising priority on providing top-quality service in every aspect of its tightly run operations. This emphasis on quality ultimately drove the resort management’s decision to select OPTii -- after a thorough analysis of the market competition -- based on OPTii Keeper’s capacity to elevate overall guest experiences.
“While OPTii maximizes housekeeping labor efficiency and productivity, which becomes even more critical in higher-wage economies, Okada Manila Resort’s decision to deploy OPTii represents an important affirmation of Optii Keeper’s ability to take quality of service and guest satisfaction to the next level,” said Soenke Weiss, founder and senior vice president of OPTii.
Previously known as Tiger Resort, the casino and hotel were recently rebranded by Japanese billionaire and successful gaming industry entrepreneur Kazuo Okada. The luxury facility is situated in Manila's booming entertainment district known as Parañaque City. Okada Manila Resort currently expects to double its room capacity to 2,000 by early 2018.
With hotel industry roots dating back to the early 1990s, OPTii delivers innovative housekeeping management solutions designed with a single-minded focus on maximizing labor productivity, while ensuring the highest degree of service quality and guest satisfaction. The company’s Keeper solution typically delivers a 20 percent reduction in labor costs; 40 percent improvement in supervisor efficiency; 40 percent reduction in staff turnover; 80 percent reduction of paper usage; 80 percent reduction in front-desk queues; and up to 500 percent overall return on investment (ROI).