By definition, optimization means to make something as fully functional or effective as possible under its given constraints. But what does it mean to optimize a hotel housekeeping department?
Two of the most key functions in any hotel are the housekeeping department and the reception team. These two teams are responsible for most of the guest touchpoints, and if they aren’t working together properly, it could create real problems for your hotel.
Optii has been proven to help hotels across the globe dramatically increase housekeeping productivity and reduce labor costs, providing up to 500% ROI within just months of implementation. Optii’s easy-to-use housekeeping management software has helped hotels like Ritz Carlton, Westin Hotels & Resorts and Intercontinental Hotels & Resorts reduce labor costs up to 18% and increase productivity up to 25%.
The hotel landscape is more competitive and complex than ever – which means hotels looking to stay ahead of the curve need to ensure their operations are running like a fine-tuned machine. The surprising key to running smooth operations in your hotel? Housekeeping supervisors.
It’s easy to assume that making housekeeping operations more efficient means cutting corners, paying less attention to cleaning details, ultimately diminishing the guest experience.
It’s a common question amongst hotel owners these days: How can hotels create an experience that will attract the travelers of both today and tomorrow? As younger generations with unique needs and demands become a larger portion of every industry’s target audience, hotels who want to evolve with these new generations will need to make a few key changes to keep up.
One minute. 60 seconds. At first glance, one minute doesn’t seem like enough time to make any kind of impact on your business. So, could saving your room attendants just one minute per room cleaned actually make a difference in how your hotel runs?
With guest-room cleanliness directly tied to a hotel’s financial success, housekeeping operations are one of the most important functions in a hotel. But how much do you actually know about the department’s inner workings? Find out some surprising facts about housekeeping operations, and how you can use them to your advantage:
While the federal minimum wage rate for hourly employees hasn’t been raised in more than a decade, many states and even localities have begun to take matters into their own hands by mandating significant hikes in minimum wage requirements, affecting hotels across the nation.
While the hospitality industry has always been a people business, the cost-saving benefits of implementing more technology in hotel operations are causing owners and managers to fully embrace the help of new intelligent technology solutions.
Tracey Reed once blocked her hotel adopting Optii Keeper, now she spreads the word as an evangelist. What happened? This brief article describes the journey from sceptic to believer and shows how a little willingness to change can propel careers!
Optii's founder, Soenke Weiss, says that "...a choice between greater efficiency and higher quality of service represents what the philosophers refer to as a “false dichotomy.” It’s a fundamentally unnecessary choice...."