It’s a common question amongst hotel owners these days: How can hotels create an experience that will attract the travelers of both today and tomorrow? As younger generations with unique needs and demands become a larger portion of every industry’s target audience, hotels who want to evolve with these new generations will need to make a few key changes to keep up.
One minute. 60 seconds. At first glance, one minute doesn’t seem like enough time to make any kind of impact on your business. So, could saving your room attendants just one minute per room cleaned actually make a difference in how your hotel runs?
With guest-room cleanliness directly tied to a hotel’s financial success, housekeeping operations are one of the most important functions in a hotel. But how much do you actually know about the department’s inner workings? Find out some surprising facts about housekeeping operations, and how you can use them to your advantage:
While the federal minimum wage rate for hourly employees hasn’t been raised in more than a decade, many states and even localities have begun to take matters into their own hands by mandating significant hikes in minimum wage requirements, affecting hotels across the nation.
While the hospitality industry has always been a people business, the cost-saving benefits of implementing more technology in hotel operations are causing owners and managers to fully embrace the help of new intelligent technology solutions.
Tracey Reed once blocked her hotel adopting Optii Keeper, now she spreads the word as an evangelist. What happened? This brief article describes the journey from sceptic to believer and shows how a little willingness to change can propel careers!
Optii's founder, Soenke Weiss, says that "...a choice between greater efficiency and higher quality of service represents what the philosophers refer to as a “false dichotomy.” It’s a fundamentally unnecessary choice...."